How we deliver the SmartMetrics experience.
We approach supporting the success of your business in the same way that we foster the successes of our own. Every step in the SmartMetrics process has been developed by our team with the productivity, profit, and growth of your business in mind.
We have built a model that allows us to:
- Protect your IT assets
- Secure your network from intrusion
- Maintain your IT environment and monitor it for anomalies
- Lock up your endpoints to prevent unauthorized network entry
- Back up your essential data and productivity applications
Each day our focus is on acting BEFORE small issues within your systems become BIG problems. This kind of proactive approach allows us to give you more uptime – 99.999% uptime – and a more seamless working environment. This commitment to a working environment that is free from IT issues extends to your internet itself. To ensure constant internet, we supply redundant internet to keep employees productive even in the event of internet outage or disruption.
The kind of service that you expect from a top-rated IT managed service provider! We take care of you.
- VCIO – Each of our customers is given access to our VCIO services that allow them to get high-level, executive briefings on how IT and IT budgeting could impact company plans for growth, expansion, or new product introductions.
- One Point of Contact – Want to deal with just one person? Want to build a relationship that you know will produce the results you need – when you need them? Great! Our clients get assigned a contact person within our organization that will ensure that their company’s needs get the attention they deserve.
- Hardware Care – Our network administrator keeps an eye on how your hardware is acting and reacting to various circumstances in order to suggest changes, tweaks, and necessary upgrades
- Field Resources – Got an issue? Need someone on site? We do that too!
We are able to deliver a superior IT work environment to our clients because we have skilled people who do not rest until our clients are happy!