About SmartMetrics – Our Path and Our People
The SmartMetrics journey began in 2011 at the encouragement of the customers that we were already serving in a freelance relationship. They enjoyed the quality of service, fast response times, and problem resolution that the founders of our company were delivering and pressed upon them the need for a company that would deliver this same high level of service.
Today, those same customers are still with us and continue to enjoy the SmartMetrics way. We have never forgotten where we came from and the customer is still the most important part of what we do!
It didn’t take long until our little company began to experience explosive growth. With this came the challenge of needed office and server space to accommodate our growing list of increasingly successful clients.
So, in 2013 we moved into 2,600 sq. ft. facility in Mississauga that houses our own data center.
Finally! We had a server environment that had the room for growth that we needed to accommodate our clients and the control that we wanted in that environment to provide those clients with specific, tailored IT solutions that were unavailable elsewhere.
We are a full business technology provider for small businesses. We help you achieve your business goals by implementing and maintaining proven processes which we at SmartMetrics utilize ourselves. Our SmartMetrics Process: Assess, Plan, Navigate, and Achieve provide core predictable outcomes which every business needs to reach their goals and grow!
What We Do
We specialize in managed front end security that will protect your business from today’s threats and tomorrow’s loss. Small businesses need to protect their assets – their daily, core business activities such as finance. So, you say you don’t have the budget for it right now? What would you do if your finance software was hacked or held up for cyber ransom? Where would you find the budget to retrieve your company’s financial information…before you go out of business? The difference between these two scenarios is that one situation is proactive and the other is reactive. With our SmartMetrics Process we help you stay ahead of issues that can hurt your core business and allow you to focus on growing your business instead of dealing with issues.
We specialize in core business backup. Data is key to managing a successful business. With our SmartMetrics Process we can help you with your business continuity and disaster recovery plan. Losing data can injure your business. A copy of your business activities – such as important client files – need to be stored off-site or at a second location. What if an employee accidentally deleted a large portion of your client database or orders? Our SmartMetrics Process allows you to always be ready to meet unexpected data loss with the knowledge and confidence that SmartMetrics has you covered.
How Do We Describe Ourselves? It’s Simple! — Integrity, Intensity, and Intelligence:
Integrity – doing what we say we’re going to do
Intensity – striving to resolve the customers issues within the first touch point
Intelligence – using the right resources in the right places
Since 2013, the path that the SmartMetrics team has walked has been one of increasing success and increasing satisfaction in the win-win relationships that we have been able to forge with our clients.
- New Technologies – We explore each new technology to see if it will benefit our clients and add it to our our toolbox only if it brings true value to those businesses that we serve.
- Specialization – We have developed a company-wide expertise and passion for keeping our clients secure online. Cyber security is our specialty and we do not compromise on your safety.
- Services – We’re not a jack of all trades. We know where our expertise can bring the most value to your business and that is where we focus our efforts and our business.
The rapid changes in technology are causing evolutionary leaps in the way that people do their work. What excites us about the future is that with rapidly growing technology there are endless possibilities for our clients to be more productive and more secure. We’re here to make sense of it all for them.